Field service solutions

Your mission is to improve grid reliability and keep costs low. Correct installation of products in your network is key to achieving reliability. TE can help. We support the correct installation of our products, the first time, every time.

Dependable field service solutions

You want long-term product performance and grid reliability. We’re ready to support you with installation training of our products, AMPACT tooling training and maintenance, competency assessments, supervision, installation services and cable accessories in-field testing.

Installation training

Get the most out of our products. We provide installation training for our Raychem medium and high voltage cable accessories, wildlife and asset protection solutions including hot sticking training, and AMPACT overhead connectors. Grow your team by developing your in-house trainer with our Train the Trainer Program.

AMPACT connector tooling support

We can assist to keep your AMPACT tooling in prime condition through maintenance and repair – on-site or remotely. We also provide hot stick training, In-line Disconnect (ILD) Switchinstallation demos, and supervision to make sure tools are used safely.

Certification through competency assessment

Ensuring that your team is enabled to perform high quality installations help you to reduce the risk of incorrect installation. We provide cable theory and practical assessment of competence required to install our cable accessories.

Supervision

Even the most experienced installers come across products that stretch their skillset. Our supervision services help validate correct installation and avoid costly errors.

Installation Services

Our experienced certified high voltage technicians are ready to step in when needed. For tackling projects small or large, our reliable experts provide installation services on our high voltage products from 69 kV to 230 kV.

Commissioning and In-field Testing Services

Want to find products that are going to fail due to installation error? Need to evaluate aged and new systems? We provide on-site testing and commissioning testing for cable accessories up to 230 kV

Make our expertise part of your team

Our experts can identify and understand your installation issues and give real insight because they are former linemen or underground splicers with an average of 20+ years of field experience.

Training when and where you need it

We provide flexible installation training and customized services designed to work for you:

•  At our Training Center in Fuquay-Varina, North Carolina, USA

•  At your location

•  At our distributors' locations

Our training products highlights

Gain the technical knowledge and practical skills to successfully install our products ranging from Raychem medium voltage (MV) and high voltage (HV) cable accessories, SIMEL mechanical connectors, AMPACT overhead connectors, wildlife and asset protection solutions and insulators.

Cable Accessories Solutions

Our Raychem separable connectors, our heat shrink and cold shrink terminations are easy-to-install, compact and adaptable to most cable types to reduce your installation time and costs.

Connection & Mounting

Compact and easy to install, we have a wide range of cable cleats and mechanical connectors to reduce your stock levels.

Wildlife & Asset Protection

Our Raychem portfolio includes systems of tubes, tapes, sheets, pre-formed covers and barriers. We offer cost-effective and easy-to-install solutions to bird, animal and weather related outages.

Insulators & Arresters

Our portfolio of insulators and surge arresters covers a wide range of polymeric, porcelain and hybrid insulators. They are field-proven to protect your installation in many applications against weather-related outages.

Grounding Solutions

Our ground rods and AMP or SIMEL connectors – exothermic welded, compression and bolted – are resistant to corrosion and help eliminate grounding failures to ensure your solar farm safety and operation.